Re: There is an issue with your Electronic Arts account CANT SUBSCRIBE.

by proxos666
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Original Post

Re: There is an issue with your Electronic Arts account CANT SUBSCRIBE.

@SirKyber 

 

You need to reset the password on the linked EA account that account has the persona abcmi39bsnbcdg (not SirKyber your posting with) that EA account uses a live email

 

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  then login on that EA account to fix the swtor account for purchasing

 

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 381 of 1,400 (326 Views)

Re: There is an issue with your Electronic Arts account CANT SUBSCRIBE.

★★ Novice
@proxos666 Thank you, it worked!
Message 382 of 1,400 (308 Views)

Re: There is an issue with your Electronic Arts account CANT SUBSCRIBE.

★★ Novice

@proxos666

 

I'm also getting the message "There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance." when trying to view my payment history on my SWTOR account page.

 

My SWTOR name is Blaztgowhiz.

Message 383 of 1,400 (296 Views)

Re: There is an issue with your Electronic Arts account CANT SUBSCRIBE.

★★★ Newbie

I bougth yesterday a 60 days abo and i still dont have the abo on my account i am still a normal free player pls help?

 

Username swtor : MarkoDooku

Message 384 of 1,400 (285 Views)

Re: There is an issue with your Electronic Arts account CANT SUBSCRIBE.

@Persona_Redacted 

 

Your account has been sent to studio for fixing, they should email when it is fixed

 

to subscribe for now as a workaround, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 385 of 1,400 (261 Views)

Re: There is an issue with your Electronic Arts account CANT SUBSCRIBE.

@rischii55 

 

Game time has been added so you should be sorted now

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 386 of 1,400 (259 Views)

Re: There is an issue with your Electronic Arts account CANT SUBSCRIBE.

★★ Novice
@proxos666 Cheers, thanks for your help!
Message 387 of 1,400 (252 Views)

Re: There is an issue with your Electronic Arts account CANT SUBSCRIBE.

[ Edited ]
★ Novice

@proxos666 
Hello, I've recently decided to try to get back into SWTOR, but I can't buy a sub? "There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance." This notice pops up whenever i try to initiate a Sub purchase, I tried changing my password, but that didn't help... 

Username: hellorex

Message 388 of 1,400 (177 Views)

Re: There is an issue with your Electronic Arts account CANT SUBSCRIBE.

★★ Novice

same here... really dont understand whats that... after few years im coming back and first thing of subscription is an error :D 

Message 389 of 1,400 (156 Views)

Re: There is an issue with your Electronic Arts account CANT SUBSCRIBE.

[ Edited ]

@DeluuCZ 

 

swtor username ?

 

edit : there is no swtor account linked the the EA account your poston on, so will need the swtor username if you wish to have help on here

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 390 of 1,400 (151 Views)