August 2021
I have recently tried to come back to the game. I haven't played it in about a year. I have installed it using the direct download from the SWTOR website. After installing, I loaded the launcher and it immediately said 'The Launcher is updating. Please wait...'. The login options are greyed out. It's been doing it for about 4 days now. I am not particularly technical, so would appreciate help. I've attached what I think might be useful. Thank you
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August 2021
If a VPN helped then i would say there is a routing issue to your region , this normally means a router table has dropped a line , they do refresh but it could be anywhere between hours to a week in most cases to refresh
i better go , if need anything more thoughts/ideas moving forward let me know
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SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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August 2021
try the launcher repair utility at https://answers.ea.com/t5/General-Discussion-Technical/GUIDE-Launcher-Troubleshooting/m-p/4805820/hi...
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
August 2021 - last edited August 2021
Thanks for replying. The link to the launcher repair utility seems to be broken. I've just tried opening it on two different browsers and got this 'cdn-patch.swtor.com took too long to respond'
August 2021
That might be part of your issue , can you try a different internet connection ? have you tried rebooting the router/modem ?
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
August 2021
August 2021
then it maybe the antivirus blocking maybe ?
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
August 2021
I've checked that, has all the right permissions. I've tried launching with firewall and antivirus turned off, too.
August 2021
What is the AV ? sometimes off doesnt mean off
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
August 2021
August 2021
it is very odd , the swtor launcher files are dates 2017 yet the folders are 2021
can you download this setup it is on a akamai ever , what happens if you run that over the top ?
https://swtor-a.akamaihd.net/installer/SWTOR_setup.exe
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here