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Swtor STEAM subscription not working

by JtR_Jden
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Original Post

Accepted Solution

Swtor STEAM subscription not working

[ Edited ]
★★ Novice

Bought a subscription on Steam, but its not activated in game.
Accounts linked, send an email at SWTOR support but there was no answer (Email is send from adress used with my SWTOR account). 
SWTOR username is JtRJden

Can someone help?

Message 1 of 82 (2,387 Views)

Accepted Solution

Re: Swtor STEAM subscription not working

@JtR_Jden 

 

Gametime has been added , you should be all sorted now

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
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Message 12 of 82 (2,613 Views)

All Replies

Re: Swtor STEAM subscription not working

★★★ Newbie

Same here, just bought a sub through Steam, but it won't activate at all.

 

Username: Matheney

Message 2 of 82 (2,347 Views)

Re: Swtor STEAM subscription not working

@matheney2k @JtR_Jden 

 

be sure to email per the sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/...

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 3 of 82 (2,339 Views)

Re: Swtor STEAM subscription not working

★★ Novice

Did exactly that about two or three days ago. Got no answer from them so far

Message 4 of 82 (2,319 Views)

Re: Swtor STEAM subscription not working

@JtR_Jden 

 

Support cant find an email from you (not sure why) , check the attachments are under 4mb and try resending , let me know when done and can check again

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 5 of 82 (2,311 Views)

Re: Swtor STEAM subscription not working

★★ Novice

Just checked , weight is under 4 mb and send a new one exactly the same as last one

 

Message 6 of 82 (2,301 Views)

Re: Swtor STEAM subscription not working

@matheney2k 

 

Support confirmed your email is in the queue for an agent

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 7 of 82 (2,297 Views)

Re: Swtor STEAM subscription not working

@JtR_Jden 

 

will check in 10 min to give it time to get there if it is going too

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 8 of 82 (2,295 Views)

Re: Swtor STEAM subscription not working

[ Edited ]
★★ Novice

Is it trough? I can try sending it from other email address  (but then it will be not the one that SWTOR account bound to)

Message 9 of 82 (2,281 Views)

Re: Swtor STEAM subscription not working

[ Edited ]

@JtR_Jden 

 

Support should be emailing you some instructions shortly, let me know if you dont have them after say 30 minutes

 

Edit: Let me know when you are done and can chase up

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 10 of 82 (2,268 Views)
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