Swtor STEAM subscription not working

[4fe0adffcd41ad0c]

I have purchased some game time through steam but it hasn't been added on to my account SWTOR Forum Username = ross-iddenden

[proxos666]

@4fe0adffcd41ad0c 

be sure to email per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/...

[4fe0adffcd41ad0c]

thank you have just done that

[proxos666]

@4fe0adffcd41ad0c 

Support have confirmed your email is in the queue for an agent , just need to wait for their reply now

[Ororoy]

hey, I emailed support today with the proof of purchase screenshots from Steam but no response yet

SWTOR account name: Ororoy

[Kogeron]

Good day. Also have problem with my steam subscription. Please help me. Already reset my EA password in case. Accaunt Kozmas

[proxos666]

@Kogeron 

Be sure to email the screenshots to support@swtor.com , be sure they are better size then what is posted here

[Kogeron]

Send email with better quality screenshots

[vitajennyx]

Hey there!

I was already here once with the subscription problem and you thankfully helped me get it sorted.

I thought if I let my steam subscription automatically renew, the subscription in SWTOR would automatically renew as well, which wasn't the case.
I've emailed SWTOR support with the needed screenshots.

For the next time, I just need to cancel my subscription on steam as soon as my gametime has been added and then resubscribe on the SWTOR homepage with incognito mode, when my subscribtion gametime has run out, right?

Kind regards!

Steam-Account: Ludwig
Steam-ID: https://steamcommunity.com/profiles/76561198353118622/
SWTOR-Account: vitajenny

[proxos666]

@Kogeron 

Support have added the gametime to your swtor account

if not done so yet you need to cancel the swtor subscription in your steam account , it can be repurchased when the gametime ends