Re: Suddenly, live agent chat appeared

by EA_Kipling
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Suddenly, live agent chat appeared

★★ Apprentice

I'm a free player, not a subscriber anymore. A few minutes ago, while I was playing my Imperial Agent on Dromund Kaas, a green message appeared saying something about "Live agent chat".

Wat.

The Preferences button suddenly blinks green and there is a 'Customer support help request' going on. watishappening.png

In the help request I watch my character's name having a discussion with some player who needs help. I do not type anything, but that doesn't stop my character from chatting with the other player.

Isthisreallife.mp3

I have screenshots to prove what happened. Is there a way to send them to the game support staff? Free players cannot even post on the forum, so this is the only place I could come for help.

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Accepted Solution

Re: Suddenly, live agent chat appeared

@Loaderini

 

Certainly odd, you can email this to support@swtor.com 

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Re: Suddenly, live agent chat appeared

@Loaderini

 

Certainly odd, you can email this to support@swtor.com 

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

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Re: Suddenly, live agent chat appeared

EA Live QV Team

@Loaderini I've picket up your ticket and sent it on to be investigated. Nothing to worry about, but we best figure out what happened! Standard smile

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