Subscription won't activate

[AdharaKyelth]

I purchased a month subscription with PayPal, and it said wait an hour for the conformation email. After waiting for over an hour, there is no email. My account still says Free-to-Play. What should I do? Please help! 

[proxos666 · Accepted solution]

@AdharaKyelth

I think so , just try with a different web browser too just to be sure its not a browser issue

[proxos666]

@AdharaKyelth

Check in your swtor account if the transaction is still showing pending or complete

[AdharaKyelth]

It says I am not subscribed, and there is no transaction history.  

[proxos666]

@AdharaKyelth

Has any money been taken out of paypal ?

[AdharaKyelth]

No. 

[proxos666]

@AdharaKyelth

It sounds like the transaction didnt occur at all

edit - maybe retry the subscription again (with a different web browser)

[AdharaKyelth]

Yeah. So do you think I should purchase it again?

[proxos666 · Accepted solution]

@AdharaKyelth

I think so , just try with a different web browser too just to be sure its not a browser issue

[AdharaKyelth]

Okay! Thank you for helping!