Subscription won't activate

by AdharaKyelth
Reply

Original Post

Accepted Solution

Subscription won't activate

★★★ Novice

I purchased a month subscription with PayPal, and it said wait an hour for the conformation email. After waiting for over an hour, there is no email. My account still says Free-to-Play. What should I do? Please help! 

Message 1 of 9 (298 Views)

Accepted Solution

Re: Subscription won't activate

@AdharaKyelth

 

I think so , just try with a different web browser too just to be sure its not a browser issue

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

View in thread

Message 8 of 9 (310 Views)

All Replies

Re: Subscription won't activate

@AdharaKyelth

 

Check in your swtor account if the transaction is still showing pending or complete

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 2 of 9 (293 Views)

Re: Subscription won't activate

★★★ Novice

It says I am not subscribed, and there is no transaction history.  

Message 3 of 9 (289 Views)

Re: Subscription won't activate

@AdharaKyelth

 

Has any money been taken out of paypal ?

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 4 of 9 (286 Views)

Re: Subscription won't activate

★★★ Novice

No. 

Message 5 of 9 (276 Views)

Re: Subscription won't activate

[ Edited ]

@AdharaKyelth

 

It sounds like the transaction didnt occur at all

 

edit - maybe retry the subscription again (with a different web browser)

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 6 of 9 (271 Views)

Re: Subscription won't activate

★★★ Novice

Yeah. So do you think I should purchase it again?

Message 7 of 9 (269 Views)

Re: Subscription won't activate

@AdharaKyelth

 

I think so , just try with a different web browser too just to be sure its not a browser issue

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 8 of 9 (311 Views)

Re: Subscription won't activate

★★★ Novice

Okay! Thank you for helping!

Message 9 of 9 (261 Views)
Twitter Stream