Re: Subscription problem

by proxos666
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Original Post

Subscription problem

★★★ Newbie

Hi

I pay two times with paysafecard. Both transactions are Open in my SWTOR account.

My game login Isterial. Please help.

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Re: Subscription problem

@Krarios 

 

You need to reset the password on the linked EA account has the persona isterial (not Krarios) that EA account uses the same email as on your swtor account

 

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  (insert the swtor email in the link) then login on that EA account to fix the swtor account for purchasing

 

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

 

let me know when sorted can chase up the purchases

 

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