Subscription not working ingame been 6 hours

by CallMeGoughy
Reply

Original Post

Re: Subscription not working ingame been 6 hours

I have also had the same issue. I purchased 30 days on steam a few days ago and it is still not working. My SWTOR username is Arinas

Message 21 of 346 (458 Views)

Re: Subscription not working ingame been 6 hours

@dfc92bd27848a71a7db9e8e2a4c0dc7d 

 

be sure to email per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/...

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 22 of 346 (452 Views)

Re: Subscription not working ingame been 6 hours

@ryan00oo8 

 

When i checked support did not have an email for the steam purchase per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/...

 

To fix the account for future purchases,  You need to reset the password on the linked EA account that account has the persona skull222k (not ryan00oo8 your posting on now) that EA account uses a Yahoo email 

 

use the following link  to reset the password then login on that EA account to fix the swtor account for purchasing

 

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 23 of 346 (435 Views)

Re: Subscription not working ingame been 6 hours

★★★ Newbie

Its amazing how you return to a game buy a sub, don't get it then you start to wonder if its even worth coming back to the game and just getting a refund. anyways my ingame name is Jabelous and id atleast like what i paid for

Message 24 of 346 (432 Views)

Re: Subscription not working ingame been 6 hours

@Bewezz 

 

If this was bought on steam you will need to email per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/... 

 

have flagged to check your account for issues

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 25 of 346 (431 Views)

Re: Subscription not working ingame been 6 hours

★★★ Newbie

it was not steam

 

 

Message 26 of 346 (429 Views)

Re: Subscription not working ingame been 6 hours

@Krisneworigin01 

 

Support cant see an email from you per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/... 

 

try resending firstup from the email you have used on the swtor account and let me know when sent and can see if it arrives ok 

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 27 of 346 (426 Views)

Re: Subscription not working ingame been 6 hours

@dfc92bd27848a71a7db9e8e2a4c0dc7d 

 

You will need to call swtor support when the phone lines are open to fix an account issue on that swtor account

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 28 of 346 (425 Views)

Re: Subscription not working ingame been 6 hours

★★★ Newbie

I am playing from steam, but i sub from the swtor website

Message 29 of 346 (424 Views)

GIVE ME MY SUB TIME

★★★ Newbie

I paid for 3 months of sub where is it scam company?

Message 30 of 346 (423 Views)