Subscription error

[RhydenWhalxer]

Good evening! I have a problem with the subscription, I tried to sub today more then 1 time and tried it with paypal and with credit card. But all i get, was an error message, it's said the following: "An error has occurred while trying to process your request. Please, try again later. {0}". I tried the password reset, the incognito mode and other browsers, but nothing worked at all. So i'm out of ideas. 

Thank you in advance!

SW: TOR username: szabcsyboys

[proxos666 · Accepted solution]

@RhydenWhalxer 

Yes you have another EA account and it uses a Gmail that email must of been used on the swtor account likely on creation ?

That email needs to be used in the link i provided to do a password reset

[proxos666]

@RhydenWhalxer 

You need to reset the password on the linked EA account that account has a gibberish persona (not  RhydenWhalxer) that EA account uses a gmail email

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  then login on that EA account to fix the swtor account for purchasing

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

[RhydenWhalxer]

I tried to reset the password, but it didn't work. I have 1 EA account but my account (this account) was made in 2014, and my SWTOR account was made in 2013. And i think the 2 account isn't linked together.

[proxos666 · Accepted solution]

@RhydenWhalxer 

Yes you have another EA account and it uses a Gmail that email must of been used on the swtor account likely on creation ?

That email needs to be used in the link i provided to do a password reset

[RhydenWhalxer]

Thank you for your help, and your patience. Found the other email, finally i managed to sub.