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Subscription Issues - 2020 (non steam)

by proxos666
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Original Post

Re: Subscription Issues - 2020 (non steam)

★★★ Newbie

I've just tried it now and it's worked, thank you!

 

I'm not seeing anything about the refund yet but I'll keep an eye on it Standard smile

Message 2061 of 2,076 (162 Views)
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Re: Subscription Issues - 2020 (non steam)

@chromehound618 

 

the refund may take a number of days but it is being refunded

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 2062 of 2,076 (157 Views)

Re: Subscription Issues - 2020 (non steam)

★★★ Newbie
@proxos666 Thanks a lot Standard smile
Message 2063 of 2,076 (321 Views)

Re: Subscription Issues - 2020 (non steam)

[ Edited ]
★ Novice

I no longer have access to any of my old AIM email addresses. Is it possible to deactivate that account or something without them so I can continue to make purchases from my new account/s?

 

SWTOR name: AwmBllFrmDwsnvl

Message 2064 of 2,076 (307 Views)
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Re: Subscription Issues - 2020 (non steam)

★★★ Newbie

You are a God among men and women! Thank you so much for your help, I really appreciate it. The fact that you are doing this out of your own free will, huge respect. I'm just happy I can play a game I enjoy with no restrictions and with friends again. Also EA... if you ever read this (which let us be honest here... we all know the answer) You should give Proxos666 a massive thanks or send a gift, or pay, or hire, idk DO something to show appreciation! Considering they're helping pull players back from the brink of quitting another one of your published games says it all. 

 

Thanks again Proxos666 for the help. Keep up all this work. <3

PS... If I could, I would pay my sub money to you Prox.

Happy New Years! 

Message 2065 of 2,076 (292 Views)

Re: Subscription Issues - 2020 (non steam)

★★ Novice

That fixed it. Thank you!

Message 2066 of 2,076 (263 Views)

Re: Subscription Issues - 2020 (non steam)

@R1k0Ch37 

 

Give support a call when the lines are available they should be able to update that email address on the linked EA account for you

 

https://answers.ea.com/t5/Troubleshooting-Guides-Info/INFO-Getting-Help-and-Board-Guidlines/td-p/480...

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 2067 of 2,076 (243 Views)

Re: Subscription Issues - 2020 (non steam)

★ Novice

Hello
So I have been trying to subscribe and I still have the maintenance error screen every time I try to get one of the subscriptions
I have tried the reset password logging in on a different browser all that jazz still no dice.


Username: RisingTiger

Appreciate the help

Message 2068 of 2,076 (215 Views)
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Re: Subscription Issues - 2020 (non steam)

@SneakyGonorrhea 

 

You need to reset the password on the linked EA account that account has a gibberish persona (not SneakyGonorrhea) that account uses a yahoo email

 

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  then login on that EA account to fix the swtor account for purchasing

 

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

 

If you have trouble working out what that account is , you are best to call swtor support when the lines come up.

 

https://answers.ea.com/t5/Troubleshooting-Guides-Info/INFO-Getting-Help-and-Board-Guidlines/td-p/480...

 

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 2069 of 2,076 (188 Views)

Re: Subscription Issues - 2020 (non steam)

★★★ Newbie

when I try to subscribe I get a message about maintenance

and I have tried what they suggest here 

https://swtorista.com/articles/swtor-account-cant-subscribe-due-to-maintenance/

 

krim_dk

 

Message 2070 of 2,076 (185 Views)
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