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Subscription Issues - 2020 (non steam)

by proxos666
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Original Post

Accepted Solution

Subscription Issues - 2020 (non steam)

[ Edited ]

This post is for subscription issues , where the website says your subscribed but in-game doesn't

 

Please provide your swtor username when posting.

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SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 14 of 2,076 (15,150 Views)

Accepted Solution

Re: Subscription Issues - 2020 (non steam)

This thread is now closed please post in https://answers.ea.com/t5/Technical-Issues/Subscription-Issues-2021-not-steam-purchases-bought-from-...

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

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Message 2076 of 2,076 (1,874 Views)

All Replies

I am having troubles with my subscription comming through to my game

★★★ Newbie

my username is zuckerberge, and I order the one time purchase and $20 worth of cartel coins, the emails have came through and I have seen my receipts but my game says I am free to play, yet the website says I have 59 days of subscription left,

Message 1 of 2,076 (15,290 Views)

Re: I am having troubles with my subscription comming through to my game

Champion

Hey there! I'd suggest exiting out of the game and relaunching and see if that works. I hope this helps!

____________________________________________________________________________________

I am a forum volunteer. I do not work for EA.
Message 2 of 2,076 (15,285 Views)

Re: I am having troubles with my subscription comming through to my game

★★★★★ Newbie

I have restarted my game and I'm experiencing the same thing. 

Message 3 of 2,076 (15,254 Views)

Re: I am having troubles with my subscription comming through to my game

★★★ Novice

Same here i reinstalled the game last night and still hasnt been updated 

Message 4 of 2,076 (15,198 Views)

Problem with SWTOR

[ Edited ]
★★★ Novice

 hey there i purchased a montly subscription  yesterday (19/03/2020) and i have had confirmation of purchase but unfortunally the game it self is still saying im a preferred player and not a subscriber, i have uninstalled and reintstalled the game hoping that would help, but nothing has changed

 

My Username is Uchiha_Mike

 

i Hope this can be resolved soon thank you 

Message 5 of 2,076 (15,192 Views)

Re: I am having troubles with my subscription comming through to my game

@numynuss 

 

Yours should be sorted now, if logged in you need to relog

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 6 of 2,076 (15,178 Views)

Betreff: Problem with SWTOR

[ Edited ]
★★★★★ Expert

Hey @Uchiha_mke 

 

It should now be fixed for you.

Message 7 of 2,076 (15,169 Views)

Betreff: Problem with SWTOR

★★★ Novice

Thank you its Working perfectly thank you so much 

Message 8 of 2,076 (15,163 Views)

Re: I am having troubles with my subscription comming through to my game

[ Edited ]
★★★ Newbie

Hi, I subscribed one hour ago. Says 29 days left, but in game, I’m not subscribed Name is: Gregouninet

Message 9 of 2,076 (15,165 Views)
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