December 2020
Support said you got sorted yesterday , glad to hear.
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SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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SWTOR FAN Community Website Click Here
December 2020
Your swtor account is good now, support said you fixed it with resetting the password on that ea account
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
December 2020
Support said your account is good now , and have purchased coins ok , if subscribing is still an issue try using incognito mode on chrome
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SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
December 2020
Support have refunded that purchase, they also said your account is no longer disabled so if you purchase now it will work as intended
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
December 2020
It appears the linked EA account has been deactivated , to fix purchasing on that swtor account the linked ea account has to be restored
i presume you know the EA account that has been deactivated
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SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
December 2020
You need to reset the password on the linked EA account that account has the persona briareos2142 (not Tidus2142) that account uses a hotmail email address
use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
December 2020
have you sent the screenshots per the sticky ? https://answers.ea.com/t5/Technical-Issues/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/firs...
support cannot see anything from you at this point
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
December 2020
Thank you for the help.
December 2020
Hi my SWTOR username is chromemast
I've tried adding the one time subscription to my swtor account which seems to have been submitted to my bank account but nothing is processing for the swtor website, still shows that I'm not a sub.
Any help would be much appreciated
December 2020
Support have queued that purchase for refund
They also said your account is active now so if you repurchase it will work as intended
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here