Steam subscription not working.

[Kuzenuw]

Same problem i send from new email screenshots from my Steam account
Im from Ukraine what i should do?Telefon support?)
Guys rlly you must fix this problem it is not funny!

[kooning57]

Hello and thank you so much for your help. I've already sent 3 email with screenshots to support email. And already called EA support. Could you check it again please? My user name is lemonpitza

[proxos666]

@Drtpiecia 

Support confirmed your email is in the queue for an agent

[proxos666]

@kooning57 

Support cant see an email from you , if you call support again , ask to upload the screenshots to a case whilst on your on the phone due tothe emails not arriving

this way you know they have the screenshots 100%

[LeonMaxx81]

@proxos666
I have same problem, purchased Game Time on steam, but it doesn't get activated on my account. Email with screen shots sent.
Account name: LeonMaxx
Mail: [edit: email address removed]

[proxos666]

@LeonMaxx81 

Support confirmed they have your email in the queue for an agent , just need to wait for their reply

[02f29c07fb2bbb9c753de5b0c1aef7ad]

I purchased a 180 day subscription on May 8th through Steam but it did not apply to my account despite my bank account getting charged. I have emailed support once but it hasn't been fixed yet, so I just sent the email again. Username: darth_sawyer. Is there an explanation for why this happens? This really shouldn't still be an issue after two years. I would appreciate verification that support has received my email.

[k9qzs2fofy35]

I have already answered to the swtor support that I do not live in any of the countries that provide phone support. It will be an expensive international call for me. What should I do now? So I just threw my money away? I don't understand what the problem is. Steam payment has passed, I have attached screenshots, swtor support sees my mail.

[proxos666]

@k9qzs2fofy35 

Maybe skype or voip will be better to call with , no gametime can be added to that swtor account until the account is fixed . 

you could create a new swtor account , attach the steam account to the new account , then email the screenshots to support again to add the gametime to the new swtor account 

however if you want the gametime added to the current swtor account , you will need to call to get the account sorted

[proxos666]

@02f29c07fb2bbb9c753de5b0c1aef7ad 

support confirmed they have 2 emails from you in the queue for an agent