April 2022
my understanding was this was sorted an hour ago , so you should be all good now
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SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
April 2022
April 2022
Support can see the account is fixed, however they cant see an email for the steam purchase
try resending first up using the email you have attached to the swtor account , and let me know and i can check if it arrives ok
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
April 2022
April 2022
Still nothing with screens
Support have made a case 109534997 over at help.ea.com , however it is on the linked EA account ( not the EA account Jyrgus69 your using now ) that account uses a live.com email
When you go to help.ea.com on the top right is login , you need to login using that live.com email to get to the right ea account , once you get to the case made their you can upload the screenshots to that case
if your not sure of what the email is , if you login to myswtor , and then click on subscription on the left side , on that page will be a link like "view your purchase history" on the top right of that history page will be the live email address used on the linked ea account
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
April 2022
April 2022
ok seems support have un into an issue , when they try to verify the screens you uploaded , it pops up file is unsupported
can you save them as JPG instead of PNG and reupload and can then see if support can open them
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
April 2022
April 2022 - last edited April 2022
Edit: game time has been added , you should be good now
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
April 2022