Steam subscription not working. [ Edited ]

[proxos666]

@mrakabes 

No emails have arrived , not sure why they didn't create a ticket to upload too as mentioned previously when called 

anyways if you have the screenshots per the steam sticky , you should have a ticket to upload them too on the EA account your posting with that uses a gmail email , let me know if you do not have the support email too

[Talonnz]

Evening

My monthly steam sub did not rollover. The 1st month went off without an issue but the 2nd month has taken the money but shows me as a preferred member, not a subscriber. I have tried quitting and reloading.

I have emailed support.

My username for SWTOR is: talon_nz 

Cheers

[proxos666]

@Talonnz 

Edit - was the email you sent from the email on the swtor account ? , no email has arrived so far

be sure to email per 

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/...

[mrakabes]

@proxos666  They did create tickets and I replied to them with the screenshots, but seems there is something with my email. I have attached screenshots to the EA ticket, hope now everything is fine

[proxos666]

@mrakabes 

you should be sorted now

[Talonnz]

@proxos666 

Just checked and it was definitely sent to the support email.

Went from my gmail account

[vonriot]

@proxos666
I seem to have a similiar problem, as emails from the support arrived on my email account but when i replied to them as i were instructed it appears they didn't arrive, atleast to me. I should also inform that my email is not on gmail.

[jokermack1]

Hey there, I am having this issue too, login is jokermack

email sent off associated email address with the relevant information, it has been 5 days since I purchased it and I have yet to receive it, I initially followed the information on the first page of this thread but that did not include requiring the steam ID, could this be updated for anyone else who suffers my fate

Cheers

[proxos666]

@jokermack1 

Swtor support cant see any email from you , if you have tried sending already more then once, if you can call swtor support when the lines are open and request to upload the screenshots to a ticket whilst you are on the phone

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...

[LaranjoLouco]

Hey. I'm having the exact same issues although my EA account is not compromised in any any. My swtor ID is LaranjoLouco