Steam subscription isnt working

by zaphod1207
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Original Post

Re: Steam Purchase not working

[ Edited ]

@zaphod1207 

 

edit: nvm you should be good now

 

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Message 11 of 248 (1,141 Views)

Re: Steam Purchase not working

★★★★★ Novice
@proxos666 haha well thanks anyway!
Message 12 of 248 (1,137 Views)

Re: Steam Purchase not working

★★★ Newbie

Hey there

 

I also bought subscription through steam and it have not been applied. I would very much like to get what i payed for.

Message 13 of 248 (1,046 Views)

Re: Steam Purchase not working

@abcgLUiHW20td 

 

swtor username ? 

 

also be sure to email per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/...

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 14 of 248 (1,025 Views)

Re: Steam Purchase not working

[ Edited ]
★★★ Newbie

My sub from steam also doesn't working.

 

MichuRen

Message 15 of 248 (1,014 Views)

Re: Steam Purchase not working

@haselhuhn91 

 

you will need to call swtor support when the phone lines are open to fix an account issue on that swtor account

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...

 

when i checked they had no email , so have the screenshots handy per the sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/... when you call and ask to upload to a case whilst on the phone

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 16 of 248 (992 Views)

Re: Steam subscription isnt working

★ Apprentice

same here. I even purchased it through steam before and had no problems. let my account lapse a while back and then finally have time in life to play again so I figured why not I enjoyed it the first time around. Then I am stuck in this endless nightmare loop of steam saying it went through on our end so check with EA BIOWARE so I go to EA bioware and it is literally just an endless loop of links that send you back and forth with no real way to contact anybody. it is incredibly frustrating. I just want to play. and if steam and EA/ bioware have been allowing this to happen then an in game window needs to be made and it should be removed from steam as an option for purchase. clearly I am far from the first person to have this issue. username is VarikThanewulf if that helps me in some way. 

Message 17 of 248 (974 Views)

Re: Steam subscription isnt working

@duganman5 

 

Email per the sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/...

 

account is flagged to get checked for issues too , response will be in about 8 hrs when support are online for the day.

 

Steam issues usually occur for 2 reasons 

 

1. accounts are not linked when the purchase is made

 

2. the swtor or linked ea account is either banned or disabled for purchasing

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 18 of 248 (972 Views)

Re: Steam subscription isnt working

★ Apprentice

steam says it is fine on their end and I haven't done anything to get banned or flagged so I don't know. I was a member before and it went through fine so I guess I will just have to wait. thanks

Message 19 of 248 (959 Views)

Re: Steam subscription isnt working

@duganman5 

 

You should be all sorted now

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 20 of 248 (942 Views)