Steam sub not working

[1337pate]

Like everyone else, I subbed on steam, they took my money, but in game I still have regular (non-sub) status. Also, my SWTOR official account has issues; "There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved." So i cant even sub there.

[proxos666 · Accepted solution]

@1337pate 

The 90 days have been added to your account with the coins 

you can purchase on steam again when this gametime ends

so you are all good now finally

[proxos666]

@1337pate 

Swtor username ? 

Also email per the steam sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/...

[1337pate]

SWTOR username (display name?) is Amadej. Thanks for response.

[proxos666]

@1337pate 

Support have your email , however they cant add the gametime due to an issue on the account 

you will need to call swtor support when the lines open to resolve the account issue , they can add the gametime once sorted 

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...

[1337pate]

Took me a while, but i finally managed to solve the account issue. Can I still get my game time I payed for? I even did a genius move and bought a 60 day game time code after the sub issue, which, surprise surprise...also did not work. So...90 day subscription, is it salvageable? Also, now that my account issue is solved, will it be safe to subscribe trough steam?

[proxos666]

@1337pate 

edit: will check on the steam sub , response will be in about 11hrs when support are online here

[Tolgehi]

Hello, I have the usual steam sub problem. Display name is Tolgehi. I've already sent screenshots to support and did reset my password on EA.

[proxos666 · Accepted solution]

@1337pate 

The 90 days have been added to your account with the coins 

you can purchase on steam again when this gametime ends

so you are all good now finally

[proxos666]

@Tolgehi 

Support have your email in the queue for an agent , so just need to wait for their reply now 

you will need to cancel the swtor subscription in your steam account if not already done so , it can be repurchased on steam once the gametime support adds ends