Re: Steam sub dont work

by Kuzenuw
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Steam sub dont work

★★★★ Novice

Hello I subscribed to SWTOR on steam and it didn't make my account subscriber status.I wrote to support and got no response.

Message 1 of 11 (474 Views)

Accepted Solution

Re: Steam sub dont work

@Kuzenuw 

 

Resend the email then let me know when sent, and ensure the screenshots are per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/...

 

support see no email from the email address you have attached to that swtor account 

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 6 of 11 (397 Views)

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Re: Steam sub dont work

@Kuzenuw 

 

Swtor username ?

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 2 of 11 (427 Views)

Re: Steam sub dont work

★★★★ Novice

SWTOR Username nsdgosu
Thank you!

Message 3 of 11 (416 Views)

Re: Steam sub dont work

[ Edited ]

@Kuzenuw 

 

No issue with the account , you will need to email per the sticky though https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/...

 

Edit: let me know when you send a new email , when i checked they could not see an email from you

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 4 of 11 (407 Views)

Re: Steam sub dont work

★★★★ Novice

I send screenshots of my steam account to the support SWTOR but did not receive a response(

Message 5 of 11 (399 Views)

Re: Steam sub dont work

@Kuzenuw 

 

Resend the email then let me know when sent, and ensure the screenshots are per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/...

 

support see no email from the email address you have attached to that swtor account 

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 6 of 11 (398 Views)

Re: Steam sub dont work

★★★★ Novice

I have sent the letter as you said.

Message 7 of 11 (390 Views)

Re: Steam sub dont work

★★★★ Novice

Can i send with another email almost a message with screenshots of my steam account?

Message 8 of 11 (370 Views)

Re: Steam sub dont work

[ Edited ]
★★★★ Novice

@proxos666I send the new email to support

Message 9 of 11 (354 Views)

Re: Steam sub dont work

@Kuzenuw 

 

still nothing seen , you are best to call swtor support when the lines open and ask to upload the screenshots to a case whilst on the phone 

 

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 10 of 11 (333 Views)