Steam Subscription not working!!

by Jugarum
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Steam Subscription not working!!

★★ Novice

 I just bought a subscription from Steam and it's not working, please help me! 

Message 1 of 7 (301 Views)

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Re: Steam Subscription not working!!

@Jugarum 

 

Same email , different emails doesn't matter 

 

I cant say exactly what the issue is , however my assumption is that the swtor account is disabled for purchasing , likely due to the linked ea account , support will get the account fixed quickly once you speak to them

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 6 of 7 (226 Views)

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Re: Steam Subscription not working!!

@Jugarum 

 

swtor username ?

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 2 of 7 (267 Views)

Re: Steam Subscription not working!!

★★ Novice
@proxos666 my swtor user name is ColonelWolfsbane
Message 3 of 7 (249 Views)

Re: Steam Subscription not working!!

@Jugarum 

 

You will need to call swtor support when the phone lines are open to fix an account issue on that swtor account

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...

 

When i checked they could not see an email with the steam pop , when you call if need ask to upload the screenshots to a case whilst on the phone

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 4 of 7 (236 Views)

Re: Steam Subscription not working!!

★★ Novice
@proxos666 i will try and call. So the problem is with my swtor account? I linked Steam and swtor and changed swtor e-mail to match Steam's e-mail
Message 5 of 7 (229 Views)

Re: Steam Subscription not working!!

@Jugarum 

 

Same email , different emails doesn't matter 

 

I cant say exactly what the issue is , however my assumption is that the swtor account is disabled for purchasing , likely due to the linked ea account , support will get the account fixed quickly once you speak to them

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 6 of 7 (227 Views)

Re: Steam Subscription not working!!

★★ Novice
@proxos666 thanks a lot for your time, i'll try and do that asap.
Message 7 of 7 (220 Views)