Steam 30 day subscription not applying to account

by feyspeaker
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Original Post

Steam 30 day subscription not applying to account

[ Edited ]
★ Novice

I purchased 30 days of game time on Steam, and it isn't applying to my SWTOR account.

My Steam and EA accounts are linked.

 

My SWTOR display name is feyspeaker

My Steam username is unsettledpanda

 

I already emailed support yesterday with my screenshots, and they still have not replied. I even called a representative who didn't seem to know how to solve the problem, and just walked me through emailing again early this morning. I was told the first time that my screenshots were incorrect, so I sent the proper ones over soon after and that is what I have received no reply to.

 

Here was my support ticket number (I ended up with two ticket numbers inexplicably, it seems like my messages have bounced around.): 

 

(First one) Ticket# 38680312

(Second one after calling a rep) Ticket# 38680922

Message 1 of 4 (155 Views)

Bought SWTOR on Steam with 30days but isn't working

[ Edited ]
★★★ Newbie

I've sent emails to support with screenshots of steam account and purchase history of swtor but haven't gotten a reply. Help would be appreciated !

SWTOR display name is johncrouton 
steam name is shotgunsneeze

Ticket# 38680313

Message 2 of 4 (152 Views)

Re: Steam 30 day subscription not applying to account

@feyspeaker 

 

support said you have been fixed , so that is good to hear

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 3 of 4 (116 Views)

Re: Bought SWTOR on Steam with 30days but isn't working

@GangstaPope 

 

Support said you have been fixed , so that is good to hear

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 4 of 4 (114 Views)