Star wars the Old Republic - Email

by ccfritzer
Reply

Original Post

Accepted Solution

Star wars the Old Republic - Email

★★★ Newbie

Hi,

Know all my log in information for Star Wars the Old Republic, but what I don't know is what email I used with the account.  Is there anything that can be done to help me out.

 

 

thank you!

Message 1 of 2 (379 Views)

Accepted Solution

Re: Star wars the Old Republic - Email

EA SWTOR Team

Hi @ccfritzer ,

 

I assume you can't log in because of the one time password? If that is the case, you will need to reach out to Customer Support. Since you apparently still know your account name, they should be able to find your account right away.

 

As this is an account issue, you can reach the Account&Billing team via the following numbers:

 

    • USA: 1-(855)-345-2186 (Phone support available from 9.00 CT - 21.00 CT)
    • UK: +44 (0)203 0141 826 (Phone support available from 15.00 GMT - 3.00 GMT)
    • Germany: +49 (0) 221 8282 9212 (Phone support available from 11.00 CET - 20.00 CET)
    • France: +33 (0) 4 81 68 10 51 (Phone support available from 11.00 CET - 20.00 CET)

NOTE: Calls made from landlines are local-rate, while those made from mobile devices may be subject to additional charges from your provider.You can also use Skype or another VoIP software to call.

 

If you are calling from another country than those listed above, you can find a list of phone numbers via this link 

 

The team will do their best to get you back into the game!

View in thread

Message 2 of 2 (391 Views)

All Replies

Re: Star wars the Old Republic - Email

EA SWTOR Team

Hi @ccfritzer ,

 

I assume you can't log in because of the one time password? If that is the case, you will need to reach out to Customer Support. Since you apparently still know your account name, they should be able to find your account right away.

 

As this is an account issue, you can reach the Account&Billing team via the following numbers:

 

    • USA: 1-(855)-345-2186 (Phone support available from 9.00 CT - 21.00 CT)
    • UK: +44 (0)203 0141 826 (Phone support available from 15.00 GMT - 3.00 GMT)
    • Germany: +49 (0) 221 8282 9212 (Phone support available from 11.00 CET - 20.00 CET)
    • France: +33 (0) 4 81 68 10 51 (Phone support available from 11.00 CET - 20.00 CET)

NOTE: Calls made from landlines are local-rate, while those made from mobile devices may be subject to additional charges from your provider.You can also use Skype or another VoIP software to call.

 

If you are calling from another country than those listed above, you can find a list of phone numbers via this link 

 

The team will do their best to get you back into the game!

Message 2 of 2 (392 Views)