@JaraMetal
Common seen with those using intel video cards, in this case lower all graphics to low before playing the cinematic
otherwise run a game repair
Non-Streaming launcher - Log into the launcher but don't click Play. Check for small letters "ST" in the bottom left corner.
If this is NOT present, With the new launcher after login , select the username pulldown on the top right and select settings, then press repair.
Streaming launcher - If the letters "ST" is present, close the launcher, right mouse click on the game shortcut,
select open file location and delete the BitRaider folder. Then start the launcher
