Re: SWTOR Subscription Error (Can't pay for 1 month) UPDATE: Still not Working

by Czdwarf
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Original Post

Re: SWTOR Subscription Error (Can't pay for 1 month) UPDATE: Still not Working

@tigrina_sw 

 

Support said the account is fine , however it is showing as a payment issue , if the card your using uses additional security protection like a pin to authorise i dont think  swtor asks for it so it gets declined by the bank

 

bottom line try a different payment method or try paypal etc 

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 61 of 71 (755 Views)

Re: SWTOR Subscription Error (Can't pay for 1 month) UPDATE: Still not Working

★ Novice

@proxos666Thank you for the info!

 

To be entirely fair; credit cards using additional security is mandatory throughout the European Union. It feels very weird to me that SWTOR's payment provider wouldn't account for this.

 

Also, as a European, Paypal is pretty useless to me so I do not have or want an account. This makes it impossible to have a subscription.

 

Bonus: this card used to work fine before I took a long break.

 

Of course none of this can be fixed by you or support, but I do wish I had a way to put this message to someone who can decide on these things ;(

Message 62 of 71 (738 Views)

Re: SWTOR Subscription Error (Can't pay for 1 month) UPDATE: Still not Working

@tigrina_sw 

 

try removing and re-adding the card just in case it helps 

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 63 of 71 (736 Views)

Re: SWTOR Subscription Error (Can't pay for 1 month) UPDATE: Still not Working

★★★ Newbie

I had the same problem but I was able to buy both Cartell Coins and that 60-day non-recurring sub.
It feels a bit like a scam. Well, not that it surprises me from EA. 

Message 64 of 71 (578 Views)

Re: SWTOR Subscription Error (Can't pay for 1 month) UPDATE: Still not Working

★ Novice

@proxos666I'm having the same problem, I want to buy a 30-day sub but it says error try again later. Have tried changing my browser didnt work.

 

swtor acc : StupidWiz

Message 65 of 71 (482 Views)

Re: SWTOR Subscription Error (Can't pay for 1 month) UPDATE: Still not Working

@Alenfield 

 

Support said you are subscribed , so that is good to hear

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
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Message 66 of 71 (464 Views)

Re: SWTOR Subscription Error (Can't pay for 1 month) UPDATE: Still not Working

★ Novice

Yeah, I was browsing your replies to others about resetting EA account's password. Turned out I'd used wrong email when I reset my password there. After I've used the correct one, the order went through. Thanks for your time.

Message 67 of 71 (451 Views)

Re: SWTOR Subscription Error (Can't pay for 1 month) UPDATE: Still not Working

[ Edited ]
★★★ Newbie

Hello, apparently I have an issue saying that an error has occured with the payment, just as the othger stated above. Can't really say why, cause the cartel coins used to work just fine. My SWTOR id is MadMatrixx

Edit: I am using PayPal as payment method.

Message 68 of 71 (265 Views)

Re: SWTOR Subscription Error (Can't pay for 1 month) UPDATE: Still not Working

@AronDark141 

 

if you have an issue with coins, send an email to support@swtor.com and include the swtor account name so they can help further

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 69 of 71 (256 Views)

Re: SWTOR Subscription Error (Can't pay for 1 month) UPDATE: Still not Working

@AronDark141 

 

Your linked EA account has been disabled , the email address used was the yahoo email on your swtor account 

Use this link and enter the swtor email address , that should restore the account 

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 70 of 71 (246 Views)