SWTOR Connection issues

by Nerillin
Reply

Original Post

Accepted Solution

SWTOR Connection issues

★★★ Novice

So today I decided to play SWTOR again and I'm getting reeeally annoying issues with constant disconnects.

It could be the ISP or the router, but  my boyfriend is sitting a meter away from me and is playing on his laptop at the moment. No lag, no problems, everything works fine.

What did I do: I've added rules and exceptions, shut down my firewall and AV completely, deleted files and folders and stuff, switched to non-streaming launcher, reinstalled the game, checked for updates...

I'm using 64-bit Windows 7 SP1. Drivers are up to date. Every other mmo game I play works fine (WildStar and WoW).

 

Here's the pathping with clearly suspicious 13th hop:

 

Spoiler
Трассировка маршрута к 159.153.72.252 с максимальным числом прыжков 30

0 192.168.0.101
1 192.168.0.1
2 109.173.72.1
3 * 77.37.254.94
4 77.37.254.93
5 95.167.12.248
6 217.107.67.17
7 62.115.151.96
8 62.115.141.238
9 62.115.123.19
10 62.115.122.248
11 213.155.136.3
12 80.239.192.78
13 159.153.72.53
14 159.153.72.252

Подсчет статистики за: 350 сек. ...
Исходный узел Маршрутный узел
Прыжок RTT Утер./Отпр. % Утер./Отпр. % Адрес
0 192.168.0.101
0/ 100 = 0% |
1 0мс 0/ 100 = 0% 0/ 100 = 0% 192.168.0.1
0/ 100 = 0% |
2 2мс 0/ 100 = 0% 0/ 100 = 0% 109.173.72.1
0/ 100 = 0% |
3 2мс 0/ 100 = 0% 0/ 100 = 0% 77.37.254.94
0/ 100 = 0% |
4 3мс 0/ 100 = 0% 0/ 100 = 0% 77.37.254.93
0/ 100 = 0% |
5 5мс 0/ 100 = 0% 0/ 100 = 0% 95.167.12.248
0/ 100 = 0% |
6 53мс 0/ 100 = 0% 0/ 100 = 0% 217.107.67.17
0/ 100 = 0% |
7 49мс 0/ 100 = 0% 0/ 100 = 0% 62.115.151.96
0/ 100 = 0% |
8 40мс 0/ 100 = 0% 0/ 100 = 0% 62.115.141.238
0/ 100 = 0% |
9 49мс 0/ 100 = 0% 0/ 100 = 0% 62.115.123.19
0/ 100 = 0% |
10 58мс 0/ 100 = 0% 0/ 100 = 0% 62.115.122.248
0/ 100 = 0% |
11 72мс 0/ 100 = 0% 0/ 100 = 0% 213.155.136.3
0/ 100 = 0% |
12 78мс 35/ 100 = 35% 35/ 100 = 35% 80.239.192.78
0/ 100 = 0% |
13 --- 100/ 100 =100% 100/ 100 =100% 159.153.72.53
0/ 100 = 0% |
14 73мс 0/ 100 = 0% 0/ 100 = 0% 159.153.72.252

Трассировка завершена.

What do I do? Please help.

Message 1 of 11 (4,289 Views)

Accepted Solution

Re: SWTOR Connection issues

★★★ Novice

...You know what? It was a goddamned PSU that caused problems with motherboard and network adapter.

So if you have strange issues, check this little bugger.

View in thread

Message 10 of 11 (4,285 Views)

All Replies

Re: SWTOR Connection issues

[ Edited ]

@Nerillin

 

There is no issue in the pathping, looks fine

 

This link will help explain the pathping results , the 13th hop is ignoring ICMP by rule to the router and as the 14th hop is fine it has no bearing on the pathping

 

loss appearing between the numbered lines is what hurts a connection and all yours are 0

 

what occurs if your Boyfriend isn't playing ? is this wireless ? have you tried a wired connection to see if it still occurs ?

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 2 of 11 (4,265 Views)

Re: SWTOR Connection issues

★★★ Novice

@proxos666

Thanks for the link.

I experience disconnects regardless of whether he's playing or not. He has wireless connection, my desktop is on wire. I tried switching cables and ports and connected directly, still nothing worked.

Message 3 of 11 (4,255 Views)

Re: SWTOR Connection issues

[ Edited ]

@Nerillin

 

Very odd for sure

 

If your still using non streaming , first thing I would do is take the system to a clean boot per this link and see if any change

 

Mind posting a dxdiag per this link

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 4 of 11 (4,243 Views)

Re: SWTOR Connection issues

@Nerillin

 

Another thought is does it do this via wireless ? just trying to determine if the network adapter may be hiccupping, have seen cases of that with wireless but cant say I have seen with Ethernet though but I guess it isn't out of the realms.

 

When I have seen it with wireless on occasion it was a driver issue and the game was triggering the fall over in the driver.

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 5 of 11 (4,231 Views)

Re: SWTOR Connection issues

★★★ Novice

@proxos666

Clean boot = nothing.

dxdiag: http://hastebin.com/ubopebapus.vbs

I don't have a wireless adapter for the desktop at the moment, sadly.

...And all of a sudden, I got some "progress":  an endless loading screen after the launcher.

 

Message 6 of 11 (4,222 Views)

Re: SWTOR Connection issues

[ Edited ]

@Nerillin

 

Have you monitored the temps at all of the AMD X4 B55 CPU ? given yours is overclocked to 3.5 from the default 3.2 it is worth checking.

 

The CPU you have shouldn't be getting over 70C , so worth grabbing hwinfo (link) for example and monitor the temperature as swtor is a good stress test.

 

given the disconnection is random it is another possibility, plus at least you will know if things are getting hotter then they should be or not.

 

play the game in window mode if needed so can monitor what the temps are doing after say 20 minutes of playing.

 

on a side note next time you look at upgrading anything if you can grab at least a GTX1050 card, the GT 710 (benchmark) are similar in performance to a intel card so you will notice a reasonable difference, just a suggestion from the dxdiag for the future.

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 7 of 11 (4,215 Views)

Re: SWTOR Connection issues

★★★ Novice

@proxos666

I used Aida64 for testing, max temperature was 54C under stress (30 min). Pretty good.

Thanks for the tip on gpu, I'm planning to upgrade in a few months.

Message 8 of 11 (4,192 Views)

Re: SWTOR Connection issues

@Nerillin

 

54C is great

 

where too from here is the question, if it was me I would connect wireless and see if it persists.

 

thinking there is need to see if it is related to the network adapter so can either narrow down or scratch it off the list.

 

its an odd one in my view

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 9 of 11 (4,175 Views)

Re: SWTOR Connection issues

★★★ Novice

...You know what? It was a goddamned PSU that caused problems with motherboard and network adapter.

So if you have strange issues, check this little bugger.

Message 10 of 11 (4,286 Views)