SWOTR Steam subscroption not working.

by NeverDieRo
Reply

Original Post

SWOTR Steam subscroption not working.

★★★ Newbie

Hello,

 

I have bought a subscription for the game, 30-days. I bought it from steam because on the site it was giving an error, but now i don't have the game time added.

Also, that error is shown on almost everything i want to interact with on the site: subscription, code redeem, etc.

 

Message 1 of 7 (320 Views)

Re: SWOTR Steam subscroption not working.

@NeverDieRo 

 

swtor username ? 

 

also email per the sticky  https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/...

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 2 of 7 (301 Views)

Re: SWOTR Steam subscroption not working.

★★★ Newbie

Hello,

 

If you need the name i login with is the same as here, NeverDieRo. Same on steam and I saw that I have it linked with the official game site.

Message 3 of 7 (288 Views)

Re: SWOTR Steam subscroption not working.

★★★ Newbie

Here is the screenshot with the name and ID

Message 4 of 7 (286 Views)

Re: SWOTR Steam subscroption not working.

@NeverDieRo 

 

you will need to call swtor support when the phone lines are open to fix an account issue on that swtor account

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...

 

when i checked they did not see an email with the steam screenshots , when you call have them handy and ask to upload to a case whilst on the phone

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 5 of 7 (268 Views)

Re: SWOTR Steam subscroption not working.

★★★ Newbie

Sadly I cannot contact support by phone, is there no other way to solve this?

The in-game support is not working.

Message 6 of 7 (222 Views)

Re: SWOTR Steam subscroption not working.

@NeverDieRo 

 

the account issue you have, can only be resolved over the phone , maybe skype or voip is a better option to call with

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 7 of 7 (207 Views)