One Time password not being received

by NHUNTER93
Reply

Original Post

One Time password not being received

★★★ Newbie

I've been trying to login to my SWTOR and I haven't received the email for nearly 24 hours, if this issue could get sorted out soon that would be greatly appreciated, thank you.

Message 1 of 5 (359 Views)

Re: One Time password not being received

@NHUNTER93 

 

if this doesnt self resolve you will need to call swtor cs (link to numbers)

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 2 of 5 (353 Views)

Re: One Time password not being received

★★★ Newbie

Will do, honestly I was gonna do my Subscription today as well for the extra content and this has stopped it.

Message 3 of 5 (351 Views)

Re: One Time password not being received

★★★ Newbie

Is there any email I can message, can't get through to the helpline.

Message 4 of 5 (331 Views)

Re: One Time password not being received

@NHUNTER93 

 

There is support@swtor.com however current wait time on response is 8 days and I am 99.99% certain there response will consist of please call support on these numbers.

 

See this help guide 

 

The OTP emails are not arriving.

  • Add no-reply@bioware.swtor.com to your safe-senders list.
  • Delete all previous OTP emails from SWTOR, then request a new one.
  • If there is still no sign of any OTP emails, you will need to call our Account & Billingteam who will be able to get you logged in.

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 5 of 5 (304 Views)