Lost Security Key and password

by VedugoPL
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Original Post

Lost Security Key and password

★★★ Novice

Hi, so I changed my phone and I lost my security key and my password and I can't reset my password because I don't have my security key.. I tried to call Phone Support but it just says that they're unavaible. Please help me

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Re: Lost Security Key and password

Champion

Hey there! I'm afraid that this is something that has to be handled over telephone and isn't something that can be handled over the forums. The times the lines are open are listed here; if it says the lines are still unavailable within the hours listed in the guide, I would suggest trying again a bit later and seeing if you have luck then. 

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