Login service currently unavailable?

[Pucm]

Yeah, looks intermittent.

Not sure if it's DNS or something else.

I did try the Ziggo DNS and Google DNS and using either I had the issue.

[proxos666]

@Pucm

DNS change is good for issues with the CDN as they are footprint servers using GEODNS,

If the issue is confined to Launchpad , manifest or bitraider and the IP address is resolving in the log it will have nil affect

[rjr1976]

I had the same as others (also in the netherlands). When i use a VPN (set to US) i am able to login

[proxos666]

@rjr1976

Thanks for confirming the VPN is a workaround

[bootsplash]

I have same issue with same error message, but seems some other error in log file...  

launcher_20151016.log

[rjr1976]

So what could be the problem then 

[Rhenaar]

Same problem here, also from The Netherlands. Current time is 11:11 AM CEST. I used the patcher tool to see if it was a problem with the launcher, but that didn't change anything.

[Lord-Ravanus]

It seems my happiness was short-lived.

While the solution I gave worked at first, currently it does nothing. The Launcher gives the same error even after the Launcher repair.

I'm guessing if VPN set to US makes it work, then it's some kind of problem with the EU login servers?

Plus if a lot of people have the same problem, then it's clearly problem on their side correct?

Perhaps they triggered something in HQ connected to the KotFE and bad things happened? :D

Anyway,  launcher report from my side if you want to check it @proxos666

PS. My ISP is UPC company.

launcher_20151016.log

[proxos666]

@rjr1976

Routing on the Net it may take up to 12 - 24 hours to correct on the downside depends on table refreshes and where the issue lays

@jdotmm

2015-10-16 09:08:58 INFO Login failure #-10060 recorded
2015-10-16 09:08:58 ERROR Server did not properly respond to authenticate: -10060

10060 is a winsock socket error basically says timed out , this is likely related to what is going on but this is in relation to reaching

Launchpad.swtor.com , quick test is to open a command prompt as administrator and type

ping Launchpad.swtor.com    and see if it times out or responds

Where do you live ? EU ?

[proxos666]

@Lord-Ravanus

Yours is the same

2015-10-16 09:08:03 INFO Login failure #-10060 recorded
2015-10-16 09:08:03 ERROR Server did not properly respond to authenticate: -10060

Launchpad.swtor.com is a fixed IP so it has to be a internet routing issue

my ping from Australia to the login server for example

:\WINDOWS\system32>ping launchpad.swtor.com

Pinging launchpad.swtor.biowareonline.net [159.153.92.48] with 32 bytes of data:
Reply from 159.153.92.48: bytes=32 time=262ms TTL=241
Reply from 159.153.92.48: bytes=32 time=233ms TTL=240
Reply from 159.153.92.48: bytes=32 time=237ms TTL=241
Reply from 159.153.92.48: bytes=32 time=234ms TTL=240

Ping statistics for 159.153.92.48:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 233ms, Maximum = 262ms, Average = 241ms