November 2019 - last edited November 2019
So, I Stopped Playing This Game For A While And I Forgot My Password.
And When I Tried To Renew My Password, It Required A Sec. Code, Which I Dont Have And I Cant Get It Because It Requires A Serial Code And I Cant Get That With
Ive Heard Some People Say To Call A Number So That They Can Remove It Manually, But For Some Reason I Cant Call And It Always Says ''Wait A Minute, The Person You Are calling Is Unavailable'' But I Tried It 7 Times And Every Time It said That.
Please Help.
-Jackob
November 2019
If you need to remove the security code, customer service can remove it manually. The message you got might have been if you called outside of business hours. As per this link here their hours of operation are:
November 2019
I Called In Working Hours, I Think My Carrier Is The Reason This Happens But The Wi-Fi They Provide is Just Too Good To Give Up So I Cant Even Do Anything.
Is There A Way I Could Contact Anyone That Can Remove The Sec. Code For Example Through Email?
November 2019
For security purposes they can only assist via phone to remove the security key. One option you can try is to use Skype, WhatsApp or another VoIP program to call Customer Service. Since it uses the internet such as Wi-Fi it may allow you to get through. Just add the Customer Service Number to the app to call. It should allow you to call for free or at a discounted rate.