Re: I don´t Have password or security key

by EA_Kat
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Original Post

I don´t Have password or security key

★★★ Newbie

Hello, i can´t use my SWTOR account because i don´t remember the password and i don´t have the security key, can someone help me?

Message 1 of 8 (259 Views)

Re: I don´t Have password or security key

@Alorga 

 

call support they can help https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 2 of 8 (252 Views)

Re: I don´t Have password or security key

★★★ Newbie

I don't speak English very well, I'm from Spain and I was hoping to do it through the mail or something like that.

Message 3 of 8 (248 Views)

Re: I don´t Have password or security key

@Alorga 

 

if you do not know the password and dont have the security key , calling is the only option

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 4 of 8 (241 Views)

Re: I don´t Have password or security key

★★★ Newbie

I had read on the forum that you can do it through here

Message 5 of 8 (239 Views)

Re: I don´t Have password or security key

@Alorga 

 

you read wrong

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 6 of 8 (232 Views)

Re: I don´t Have password or security key

★★★ Newbie

Okay, I want to talk to someone who works at EA, not a volunteer, because I'm not going to call another country and get charged a fortune, please put me in touch with your superior.

Message 7 of 8 (228 Views)

Re: I don´t Have password or security key

EA SWTOR Team

@Alorga I am afraid @proxos666 is right in his answers. If you no longer remember your password and lost your security key, you will have to call our support. They are very friendly and will be patient with you if your English isn't the best Standard smile

 

If you worried about charges, you can read up on the voice ip or choose the number provided in the list over here from spain:

https://help.ea.com/en/help/star-wars/star-wars-the-old-republic/swtor-support/

 

~Kat

Message 8 of 8 (180 Views)