June 2017
I can not get my email account verified what can I do if I can not get this done then I will not be able to subscribe in 3 weeks as I plan any help will be appreciated
thank you.
C. Myrick.
Solved! Go to Solution.
June 2017
Hello @Mairaden;
I had a quick look into that and it turns out that the email is already connected with a SWTOR account. You might want to use a different email address for your new account
But in general, the tipps @Ahrngrim and @Belgorad gave are valid as well, if the email is not already connected with an account.
~Kat
June 2017
Can you provide more details as to the issue your having? Are you not receiving the verification email? Are you receiving the email but the link isn't working. Please provide any information including errors if any.
June 2017
the verifaction email never arives at all.
I have checked all folders including the spam and it is nust not there
June 2017
Sounds like your email provider is blocking the emails. Try adding no-reply@bioware.swtor.com to your email safe list to see if that allows it to be received.
If not then the next option would to try to change your email address to like Gmail and send the email there. Once received to just change the email back to what it was before. I currently use gmail and have no issues receiving the email from them.
June 2017
Thank you
but the email address is a gmail account?
I am trying to make a video showing what is going on and at this moment it is also taping this
but I seem to be unable to stop the recording at the moement will send the copy showing you what isgoing on in a bit as soon as I get it to stop
June 2017
ok I checked and my gmail account is not blocking any incoming mail?
thank you.
June 2017
Hello @Mairaden;
I had a quick look into that and it turns out that the email is already connected with a SWTOR account. You might want to use a different email address for your new account
But in general, the tipps @Ahrngrim and @Belgorad gave are valid as well, if the email is not already connected with an account.
~Kat
June 2017
You can see what username is against that email by using this link if interested
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