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arutsuro's avatar
arutsuro
5 years ago
Solved

I bought a 60 day prepaid game card from amazon. It didn't work

I bought a 60 day prepaid game card from amazon. It didn't work the first time because I got an error, but when I put it in a second time it said this code has already been used.

  • proxos666's avatar
    proxos666
    5 years ago

    @arutsuro 

    Support have your email with the code , so it is there in the queue , they will get to it as soon as they can 

    other then that your account is ok now so codes etc will work again moving forward.

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  • proxos666's avatar
    proxos666
    Hero+
    5 years ago

    @arutsuro 

    swtor username ? 

    as to the amazon code you will need to email the code into support@swtor.com from the email associated with the swtor account 

  • proxos666's avatar
    proxos666
    Hero+
    5 years ago

    @arutsuro 

    Support have your email with the code , so it is there in the queue , they will get to it as soon as they can 

    other then that your account is ok now so codes etc will work again moving forward.

  • proxos666's avatar
    proxos666
    Hero+
    5 years ago

    @arutsuro 

    response time is around 3 days , likely resolved by tomorrow . will check on Monday anyways

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I bought a 60 day prepaid game card from amazon. It didn't work the first time because I got an error, but when I put it in a second time it said this code has already been used.

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I bought a 60 day prepaid game card from amazon. It didn't work the first time because I got an error, but when I put it in a second time it said this code has already been used.

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I bought a 60 day prepaid game card from amazon. It didn't work","moderationData":{"__ref":"ModerationData:moderation_data:10888758"},"body":"

@arutsuro 

\n\n

swtor username ? 

\n\n

as to the amazon code you will need to email the code into support@swtor.com from the email associated with the swtor account 

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Arutsuro

I've already sent the email

ty

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@arutsuro 

\n\n

i will have a response in about 11 hrs as to the cause of the failure

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"90","kudosSumWeight":2,"postTime":"2021-01-28T15:21:30.233-08:00","lastPublishTime":"2021-01-28T15:21:30.233-08:00","metrics":{"__typename":"MessageMetrics","views":710},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:star-wars-games-en/category:ea-forums-en/community:tghpe58374board:star-wars-the-old-republic-en/message:10888757/message:10888760","repliesCount":5,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:10888761":{"__typename":"ModerationData","id":"moderation_data:10888761","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:10888761":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:916253"},"id":"message:10888761","revisionNum":1,"uid":10888761,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:star-wars-the-old-republic-en"},"parent":{"__ref":"ForumReplyMessage:message:10888760"},"conversation":{"__ref":"Conversation:conversation:10888757"},"subject":"Re: I bought a 60 day prepaid game card from amazon. It didn't work","moderationData":{"__ref":"ModerationData:moderation_data:10888761"},"body":"

Thank you again

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"17","kudosSumWeight":0,"postTime":"2021-01-28T15:35:14.350-08:00","lastPublishTime":"2021-01-28T15:35:14.350-08:00","metrics":{"__typename":"MessageMetrics","views":705},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:star-wars-games-en/category:ea-forums-en/community:tghpe58374board:star-wars-the-old-republic-en/message:10888757/message:10888761","repliesCount":4,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:10888762":{"__typename":"ModerationData","id":"moderation_data:10888762","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:10888762":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:250127"},"id":"message:10888762","revisionNum":1,"uid":10888762,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:star-wars-the-old-republic-en"},"parent":{"__ref":"ForumReplyMessage:message:10888761"},"conversation":{"__ref":"Conversation:conversation:10888757"},"subject":"Re: I bought a 60 day prepaid game card from amazon. It didn't work","moderationData":{"__ref":"ModerationData:moderation_data:10888762"},"body":"

@arutsuro 

\n\n

Support have your email with the code , so it is there in the queue , they will get to it as soon as they can 

\n\n

other then that your account is ok now so codes etc will work again moving forward.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":7,"postTime":"2021-01-29T02:18:16.977-08:00","lastPublishTime":"2021-01-29T02:18:16.977-08:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":677},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:star-wars-games-en/category:ea-forums-en/community:tghpe58374board:star-wars-the-old-republic-en/message:10888757/message:10888762","repliesCount":3,"readOnly":false,"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"213","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:10888763":{"__typename":"ModerationData","id":"moderation_data:10888763","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:10888763":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:916253"},"id":"message:10888763","revisionNum":1,"uid":10888763,"depth":6,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:star-wars-the-old-republic-en"},"parent":{"__ref":"AcceptedSolutionMessage:message:10888762"},"conversation":{"__ref":"Conversation:conversation:10888757"},"subject":"Re: I bought a 60 day prepaid game card from amazon. It didn't work","moderationData":{"__ref":"ModerationData:moderation_data:10888763"},"body":"@proxos666 I, havent yet heard from them, do you know howl long will it take?
ty","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"81","kudosSumWeight":0,"postTime":"2021-01-31T03:59:51.454-08:00","lastPublishTime":"2021-01-31T03:59:51.454-08:00","metrics":{"__typename":"MessageMetrics","views":648},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:star-wars-games-en/category:ea-forums-en/community:tghpe58374board:star-wars-the-old-republic-en/message:10888757/message:10888763","repliesCount":2,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:10888764":{"__typename":"ModerationData","id":"moderation_data:10888764","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:10888764":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:250127"},"id":"message:10888764","revisionNum":1,"uid":10888764,"depth":7,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:star-wars-the-old-republic-en"},"parent":{"__ref":"ForumReplyMessage:message:10888763"},"conversation":{"__ref":"Conversation:conversation:10888757"},"subject":"Re: I bought a 60 day prepaid game card from amazon. It didn't work","moderationData":{"__ref":"ModerationData:moderation_data:10888764"},"body":"

@arutsuro 

\n\n

response time is around 3 days , likely resolved by tomorrow . will check on Monday anyways

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thanks again for all the 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