How to recover old account data

by SolarQubick
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How to recover old account data

★★★★★ Newbie

I have a problem recovering my old account data. I left SW long time and didn't play.

I don't remember my display name (maybe there wasn't display name feature back then) and my e-mail is linked to old e-mail address which in no longer valid.

I have valid Origin account with different e-mail address but no SWTOR game under My games.

Region is EU.

Is there a way how can I recover my old game account and data and play again?

Thank you.

Message 1 of 3 (277 Views)

Accepted Solution

Re: How to recover old account data

@SolarQubick

 

You will need to call CS 

 

  • UK: +44 (0) 203 0141 826 (Support available from 15.00 GMT - 3.00 GMT)
  • France: +33 (0) 4 81 68 10 51 (Support available from 11.00 CET - 20.00 CET)
  • Germany: + 49 (0) 221 8282 9212 (Support available from 11.00 CET - 20.00 CET)

Remove the (0) if not local to those countries

 

Or see db woodynz post here with another link to numbers and how to use skype if you have it.

Using skype with that contact is a free call to the best of my knowledge, that number is only available as per the hours listed (Support available from 9.00 CT - 21.00 CT) so need to confirm time zone etc.

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

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Message 2 of 3 (327 Views)

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Re: How to recover old account data

@SolarQubick

 

You will need to call CS 

 

  • UK: +44 (0) 203 0141 826 (Support available from 15.00 GMT - 3.00 GMT)
  • France: +33 (0) 4 81 68 10 51 (Support available from 11.00 CET - 20.00 CET)
  • Germany: + 49 (0) 221 8282 9212 (Support available from 11.00 CET - 20.00 CET)

Remove the (0) if not local to those countries

 

Or see db woodynz post here with another link to numbers and how to use skype if you have it.

Using skype with that contact is a free call to the best of my knowledge, that number is only available as per the hours listed (Support available from 9.00 CT - 21.00 CT) so need to confirm time zone etc.

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 2 of 3 (328 Views)

Re: How to recover old account data

★★★★★ Newbie

Thank you for your help, I will try with Skype call.

Message 3 of 3 (257 Views)
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