Help With Graphics Issue

by ToniLeSimmer
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Original Post

Re: Help With Graphics Issue

★★★★ Novice

here is my Dxdiag

Message 11 of 32 (271 Views)

Re: Help With Graphics Issue

@ToniLeSimmer

 

Do you have a DVI cable handy at all , just want to see if changing from HDMI to DVI has any affect on this ?

I havent heard of anyone having this in quite a while and figured if it was a driver issue then everyone with your video card would have it, but your the only person I have seen post about this issue at present, so it begs the question as to "why" hope that makes sense.

 

I gather you are not wanting to update windows at present to the latest build ? which is fine if that is what you are wanting.

 

Have noticed you are on build 14393 (Redstone 1) that was released on 02 Aug 2016, latest is 15063 (Redstone 2) released on 05 April 2017. 

 

Only other information in the dxdiag is on crashes but what I cant tell is how recent they are, to look press the windows key and type reliability and open the reliability history to see when the following occured

 

2 x BCCode 141 usually listed as a video hardware error (however this can be driver caused)

 

1 x brwc.exe crash (this is bitraider and is the patcher for swtor)

 

2 x llceflib_host.exe crash - appears to be second life

 

2 x LogonUI crash - this is windows file

 

1 x TESV.exe crash - appears to be elder scrolls

 

1 x MBAMService.exe crash - malwarebytes

 

1 x svchost.exe - windows file

 

____________________________________________________________


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Message 12 of 32 (262 Views)

Re: Help With Graphics Issue

★★★★ Novice

no i do not have a dvi cable, but i have a vga cable and i tried it too and it still did it

Message 13 of 32 (254 Views)

Re: Help With Graphics Issue

[ Edited ]

@ToniLeSimmer

 

Is there much listed/recent listings in the reliability history for the stuff mentioned in the previous post ?

 

If you do the below

 

Press the [Windows] Key + [R] at the same time 

Copy the following in to the text box and press ok 

%localappdata%\swtor\swtor\settings

Cut the client_setting file and place it on the desktop, when you start the game it will create a new one, once you get back into the game as long as it starts ok , feel free to delete the client_setting file (just want to keep it so you can paste it back if you need too).

 

I am away for a few days so if I do not respond here that is why.

____________________________________________________________


SWTOR Forum Username = OwenBrooks
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Message 14 of 32 (250 Views)

Re: Help With Graphics Issue

★★★★ Novice

i did just that and it made it worse, here is a screen shot of what it did

Message 15 of 32 (232 Views)

Re: Help With Graphics Issue

@ToniLeSimmer

 

When it is like press the ALT + Enter keys then the game should be back to redo the ingame resolution again

____________________________________________________________


SWTOR Forum Username = OwenBrooks
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Message 16 of 32 (225 Views)

Re: Help With Graphics Issue

[ Edited ]
★★★ Newbie

I don't know if you got this resolved yet, but that definitely looks like a driver issue.  Uninstall the AMD graphics driver and reinstall it if it is the latest one.  If it isn't the latest one, uninstall the one you have and upgrade to the latest.  Also, what motherboard brand and model and chipset are you using?  Update the motherboard drivers also if the above hasn't solved your problem.  But it appears you may be ok based on your last screenshot where even though it was just a small square on your screen, at least it wasn't that static looking display.

Message 17 of 32 (221 Views)

Re: Help With Graphics Issue

★★★★ Novice

its not a graphics driver issue, i have tried uninstalling and reinstalling to the latest version.

 

i am using: https://www.newegg.ca/Product/Product.aspx?Item=N82E16813132407&_ga=2.225491154.979073885.1494205884...

 

my buddy uses the exact same motherboard and he does not have this issue

 

i know its not a graphics driver problem either

Message 18 of 32 (213 Views)

Re: Help With Graphics Issue

★★★★ Novice

i tried that thing you told me to try with the settings thing, did not work

Message 19 of 32 (213 Views)

Re: Help With Graphics Issue

@ToniLeSimmer

 

Can you attach the client_setting file , did you press alt + enter to correct what was shown in the previous pic ? 

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
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Message 20 of 32 (209 Views)
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