HELP me PLS SWTOR can't pay for the game

by Melianoras
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HELP me PLS SWTOR can't pay for the game

★★ Novice

Good afternoon. Trying to pay through a credit card for game time. Writes  

 

SWTOR.com is temporarily unavailable as we are experiencing extremely high traffic. Please check back again soon, or visit our twitter for details!

 

 

Please tell me what I need to do? - I have a card there with an expired date. I need to replace it with a new one - but I can't make changes. Maybe that's the point? Why can't I pay for the game?

Message 1 of 26 (1,169 Views)

Accepted Solution

Re: HELP me PLS SWTOR can't pay for the game

@Melianoras 

 

You need to reset the password on the linked EA account that account has the persona xakep09061224 (not Melianoras) that EA account uses the same email as on your swtor account

 

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  (insert the swtor email in the link) then login on that EA account to fix the swtor account for purchasing

 

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 11 of 26 (1,902 Views)

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Re: HELP me PLS SWTOR can't pay for the game .

★★ Novice

AND this wrote

 

The EA Billing and Management services cannot be accessed at this time. Please try again later.
 
 
Message 2 of 26 (1,142 Views)

Re: HELP me PLS SWTOR can't pay for the game

★★ Novice
We have a MASTERCARD ending in expiring 01/2018 on file. Change billing method
and here does not allow to change anything
Message 3 of 26 (1,141 Views)

Re: HELP me PLS SWTOR can't pay for the game

★★ Novice
Message 4 of 26 (1,140 Views)

Re: HELP me PLS SWTOR can't pay for the game

@Melianoras 

 

swtor username ?

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 5 of 26 (1,121 Views)

Re: HELP me PLS SWTOR can't pay for the game

[ Edited ]
★★ Novice

@proxos666    Melianoras          Display Name

 

pls help

Message 6 of 26 (1,110 Views)

Re: HELP me PLS SWTOR can't pay for the game

★ Novice

I am having the same issue this has been the message on the swtor.com site for over a week now. I can't even raise a support ticket for it as you have to be a subscriber to be able to raise an in game ticket

Message 7 of 26 (1,097 Views)

Re: HELP me PLS SWTOR can't pay for the game

@Player_1i2wuupt 

 

swtor username ?

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 8 of 26 (1,093 Views)

Re: HELP me PLS SWTOR can't pay for the game

★ Novice

swtor forum username = Kittara,

Message 9 of 26 (1,080 Views)

Re: HELP me PLS SWTOR can't pay for the game

★★★ Newbie

I too have same type of problem.I can't buy subsrciption from Swtor's website(because of some error message). I've also changed my EA account password but nothing seems to be helping to solve this issue oh and also when I changed my Ea password it didn't apply to my Swtor account.

Just in case Swtor account= Kimuliman

Message 10 of 26 (1,069 Views)