Given a code that was already used from origin

[LonelyF1r3]

I bought a SWTOR code from origin and the code said it had already been used, ea support didn't help me. I have no way of contacting the star wars support as i am in New Zealand and there is only uk and us numbers on their help page. how tf do i get my money back or a new code?

[proxos666 · Accepted solution]

@LonelyF1r3 

What is the swtor username ? 

email the code into support@swtor.com from the email on the swtor account

the origin 30 day code for example is the retail code and can only be applied to an account once 

the origin 60 day code can be applied more then once usually every 6 months

[proxos666 · Accepted solution]

@LonelyF1r3 

What is the swtor username ? 

email the code into support@swtor.com from the email on the swtor account

the origin 30 day code for example is the retail code and can only be applied to an account once 

the origin 60 day code can be applied more then once usually every 6 months

[proxos666]

@LonelyF1r3 

support confirmed they have an email from you and is in the queue for an agent

before they can add the gametime the below needs to be sorted

You need to reset the password on the linked EA account that account has the persona sk3llyf1r3 (not lonelyf1r3 that your posting with now) that EA account uses a gmail email

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  then login on that EA account to fix the swtor account for purchasing

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

[LonelyF1r3]

I have done as requested and replied to the email, just waiting on a response from them.