EA Customer service

[EA_Kat]

@hansbrak ok, here is the thing. what you want is not possible

However, what I can do, is make sure that your old EA account is connected to the same mail you are currently using. 

I can not change the fact that you would still have 2 EA accounts, but you would get mails on your current mail address. As you only have swtor on your old EA account, there is generally no need to log into that EA account as it only deals with transactions from swtor. 

Let me know if this is acceptable or not for you.

~Kat 

[hansbrak]

@EA_Kat It's not really but if that's the only option besides deleting my account than sure let's do that than. 

[EA_Kat]

@hansbrak you will at least be able to keep your old swtor account, so I call it a win You should've gotten a password reset mail now. Please follow that and you should be good to go (you might see that the ea name is a lot of random numbers and letters. You can change that once you reset your password)

~Kat

[hansbrak]

Oke, i think i changed it now. But i didn't see the user name. Can i get that somehow? Would be helpful if i ever need to log in that ea account anyway. 

[EA_Kat]

there should be an option to edit your name over here: 

https://myaccount.ea.com/cp-ui/aboutme/index?gameId=ebisu&locale=en_US

or when you log into the origin website and you select EA Account and Billing, should that link not work.

~Kat

[hansbrak]

But that's now logs me into the hansbrak account. Can you just delete both the pflanz and t ering account for swtor? This is driving me crazy. Than ill just start fresh when i feel like it and at least things are properly set up. 

[EA_Kat]

you would need to log in with @googlemail.com instead of @gmail.com. that will bring you to the other account.

~Kat

[hansbrak]

aaaah it works! Anything else i need to do?

[EA_Kat]

nope, should be all good now. 

I will also take care of the steam subscription you bought and haven received yet. That should be active on your swtor account in a few minutes as well

~Kat

[hansbrak]

oo that's cool! Should i also now continue to be able to subscribe through steam? Since my steam account is attached to my other ea account.