E-mail with one time password never comes

by Dekssan
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E-mail with one time password never comes

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★ Novice

Hi, e-mail with one time password never comes. I tried many times. I checked spam folder on server and in my client too, e-mail is nowhere to be found. I'm using the same mail, no change there. Also i whitelisted address no-reply at bioware.swtor.com. Didn't help. What should i do to be able to log in?

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Accepted Solution

Re: E-mail with one time password never comes

@Dekssan 

 

at a week i would say its not a temp issue too , you are best to call cs and change the email to say one like gmail.com , that can be altered to googlemail.com yet are the same email for example

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Re: E-mail with one time password never comes

@Dekssan 

 

options are wait to see if it is a temporary issue and see if it works ok in a few days or ring swtor cs they can either log you in with a otp or chnage the email to one that can receive the OTP

 

also you could setup a security key say with winauth on that PC, if you dont have a suitable phone, that way you do not need to wait for an email any more.

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
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Re: E-mail with one time password never comes

★ Novice

I'm trying for about a week now. So i guess it's not a temp issue.

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Re: E-mail with one time password never comes

@Dekssan 

 

at a week i would say its not a temp issue too , you are best to call cs and change the email to say one like gmail.com , that can be altered to googlemail.com yet are the same email for example

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 4 of 4 (430 Views)