July 2021
July 2021
Support advised they are waiting for the studio to run a script to grant the outstanding coins
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SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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July 2021 - last edited July 2021
Support said if the coins bought on steam where before or after the 27th of July , you will need to email in the pop like the steam sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/...
if your coins where bought on the 27th , then they will be resolved by the studio when they run the script
at present support do not have an email from the email on your swtor account
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
July 2021 - last edited July 2021
Mein Lebensgefährte hat es aber über die offizielle seite gemacht und seine coins sind bis heute nicht da und seit den 27.07 wartet er darauf, bevor sie steam beheben sollten sie sich um die offizielle seite erst kümmern da nicht jeder Star wars über steam hat.
July 2021
Please post in english in future as this is the English forum
if google translate was correct , it offered two possibilities, first was you bought a boat and wanted to know if it will leak in your bathtub
the second was someone bought coins on the 27th of july from the swtor website and are still waiting
All coins bought on the 27th of July from steam , swtor website etc are still outstanding and support are waiting for a script to get run to grant the coins
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
July 2021 - last edited July 2021
So I have to use the e-mail for the steam account than okay I sent it originally through my g-mail since it's easier for me to use. But I will use the Hotmail account if that's what it takes to get this resloved.
August 2021
Do you have any idea when the script is suposed to run?
Because the coins are still missing and I'm starting to feel neglected by the support/studio.
Thanks for all your help. I really appreciate it.
August 2021 - last edited August 2021
See https://www.swtor.com/community/showpost.php?p=9962051&postcount=22
Have the coins arrived ?
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
August 2021
The answer is no I even sent in new screenshots like they asked pretty tempting to ask for a chargeback
August 2021
will followup when they come online for the day
just be aware with chargebacks, that normally encurs a ban on both the EA/Origin and Swtor accounts, it is always best to process/request a refund then a chargeback.
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here