November 2018
I wish i could be a billion dollor company and pretend to give out free items just enter this code in a page that dosnt work to promote our game amd lure new people to our site and all the while screwing the players already here buy not actually giving them anything wait till promotion ends to tell them opps you missed the promotion even though you tried to use thier code when it was still good.
November 2018
If you tried to redeem the code within the time period and did not get there, you call the support.
USA: 1-(855)-345-2186 (Phone support available from 9.00 CT - 21.00 CT)
UK: +44 (0)203 0141 826 (Phone support available from 15.00 GMT - 3.00 GMT)
Germany: +49 (0) 221 8282 9212 (Phone support available from 11.00 CET - 20.00 CET)
France: +33 (0) 4 81 68 10 51 (Phone support available from 11.00 CET - 20.00 CET)
If you are from another country, you will find more numbers here.
November 2018
called and was told same thing support page says
If you’re a Free-to-Play or Preferred player and you need support for a technical issue, get help from fellow players at Answers HQ.
November 2018 - last edited November 2018
The phone support is usually also available for free players and preferred players.
Here in the forum can not be helped with account technical things unfortunately.
November 2018 - last edited November 2018
What date / time on did you enter the code based on your time zone? Per the link here, the code was active for about 2 weeks from 10/18 to November 1, 2018 at 11:59PM PDT / November 2, 2018 at 6:59AM GMT.
Note that once the code is entered it does not show the game under your redeemed codes list or anywhere on the account. If the code did apply you should be able to level a character up to level 60 and access to content for Rise of the Hutt Cartel / Shadow of Revan. Have you tried to see if you can level to 60 or at least past 50?
November 2018
entered code repeatedly on ov 1 from noon to 11 pm central time
yep still locked at lvl 50
enter code page refreshed enter code page went to ea.com go back enter code page refreshed etc...
called and got same as the following says
https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support/#not
all well at least im not alone there were alot of ppl that got the same result
July 2019
are you going to pretend to do revan givaway again this year. tell me lies sweet little lies