Re: Cartel Store account wide unlock problem

by moonbal
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Cartel Store account wide unlock problem

★★★ Newbie

I bought an Inventory module (Account) unlock for 390 cartel coins last night.

I claimed the item from the cartel market on the character that bought it and applied it to add the additional space for that character.

On my other characters: I checked the cartel market unclaimed items, checked the mail, checked the bag (to see if the slots are applied automatically). Nothing. None of them has the additional invetory space or unlock item.

I even tried creating a new character. Still nothing.

Since I'm preferred status, it looks like I can't even contact customer service. What are my options?

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Accepted Solution

Re: Cartel Store account wide unlock problem

@moonbal 

 

send an email to support@swtor.com from the email on the swtor account and detail what occurred with the CM item

 

response time is around 4 days at moment

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 2 of 3 (164 Views)

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Re: Cartel Store account wide unlock problem

@moonbal 

 

send an email to support@swtor.com from the email on the swtor account and detail what occurred with the CM item

 

response time is around 4 days at moment

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 2 of 3 (165 Views)

Re: Cartel Store account wide unlock problem

★★★ Newbie
@proxos666 thanks, I just emailed them.
Message 3 of 3 (161 Views)