Cant subscribe

by brankovicjr
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Original Post

Cant subscribe

[ Edited ]
★★ Novice

There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance.

 

My ea username is brankovicjr 

My swtor username is Crazysquare

Im subscribing via swtor.com , not a steam user.

 

I reseted EA password,  and error keeps popping. Help ? I have access to both EA and swtor mails(same email address) ive been on and off the game with multiple purchases and cant subscribe now.. 

Message 1 of 4 (268 Views)

Re: Cant subscribe

@brankovicjr 

 

Your account has been sent to studio for fixing ( there is no timeframe ) they will email when fixed

 

to subscribe for now as a workaround, if you install the game via steam and login and play on a character to be sure the accounts are linked , you can then subscribe via steam whilst this gets sorted

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Message 2 of 4 (223 Views)

Re: Cant subscribe

★★ Novice

Its okay,il wait for the fix n subscribe via website since I see thers a lot of issue for subscribing via steam aswell. Ty for your help and time mate il wait for that response!

Message 3 of 4 (213 Views)

Re: Cant subscribe

★★ Novice

Hey mate, still nothing, got any update?

Message 4 of 4 (163 Views)