Cant reedem my 60 day code

by flashygamerx
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Original Post

Cant reedem my 60 day code

★★★ Newbie

I've bought a 60 day code on origin, but when i go to swtor websitem log in wit my account, then go Subscription and click Game time code, it stays loading and after some minutes give mea page showing Internal Error.

 

Please, how can I solve this problem ?

Message 1 of 3 (380 Views)

Re: Cant reedem my 60 day code

@flashygamerx

 

If the page is showing an internal error may be best waiting 24 hours and trying again

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Message 2 of 3 (365 Views)

Re: Cant reedem my 60 day code

EA SWTOR Team

Hi @flashygamerx ,

 

If it doesn't work after @proxos666 's suggestion,you can contact Customer Support via phone. If you give them the code they should be able to enter it on your account for you.

 

You can reach the Account&Billing team via the following numbers:

 

    • USA: 1-(855)-345-2186 (Phone support available from 9.00 CT - 21.00 CT)
    • UK: +44 (0)203 0141 826 (Phone support available from 15.00 GMT - 3.00 GMT)
    • Germany: +49 (0) 221 8282 9212 (Phone support available from 11.00 CET - 20.00 CET)
    • France: +33 (0) 4 81 68 10 51 (Phone support available from 11.00 CET - 20.00 CET)

NOTE: Calls made from landlines are local-rate, while those made from mobile devices may be subject to additional charges from your provider.You can also use Skype or another VoIP software to call.

 

If you are calling from another country than those listed above, you can find a list of phone numbers via this link 

 

Enjoy the game!

Message 3 of 3 (358 Views)