Can't subscribe

[PrincessSaray]

Hey,

I can't seem to subscribe on the swtor website. The button is disabled and grayed out after filling in the information for the payment method and stays grayed out even after checking the "By placing your order..." mark.

Thanks in advance

Saray

[proxos666 · Accepted solution]

@PrincessSaray 

Support said the account is ok from their end , so should work 

try using incognito mode with chrome or delete the webbrowser cache and cookies and see if it persists

[proxos666]

@PrincessSaray 

Swtor username ?

[PrincessSaray]

@proxos666 futuremannn

[proxos666 · Accepted solution]

@PrincessSaray 

Support said the account is ok from their end , so should work 

try using incognito mode with chrome or delete the webbrowser cache and cookies and see if it persists

[PrincessSaray]

@proxos666 thank you! The incognito mode did work, but I am not sure why, maybe because one of the extensions disables the button somehow.