Re: Can't log into swtor launcher

by proxos666
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Accepted Solution

Can't log into swtor launcher

★★ Novice

Whenever I try to log into the swtor launcher on my laptop, I receive the following message: "The login sevice is currently unavailable. Please visit our forums for the latest updates on the status of this service", however I am able to log into swtor on my desktop. I tried reinstalling swtor. The program appears to have installed fine, and the launcher was updated, however when I tried to log in again, I received the same message as before. I have been able to play swtor on my laptop in the past, however for some reason the launcher is no longer allowing me to log in.

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Accepted Solution

Re: Can't log into swtor launcher

@DuckbilledWalrus

 

Kaperskey - disable "scan secure/encrypted connections"

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SWTOR Forum Username = OwenBrooks
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Re: Can't log into swtor launcher

@DuckbilledWalrus

 

Most likely antivirus / Firewall issue as first impression, have you tried removing and re-adding the exception for launcher.exe ?

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 2 of 6 (1,598 Views)

Re: Can't log into swtor launcher

★★ Novice

I have Kaspersky antivirus installed, and I disabled the antivirus, however SWTOR still won't allow me to log in. I checked, and windows firewall is disabled, because I normally use Kaspersky, so I don't think that this could be stopping me from logging in.

Thanks for the quick response.

Message 3 of 6 (1,589 Views)

Re: Can't log into swtor launcher

@DuckbilledWalrus

 

Kaperskey - disable "scan secure/encrypted connections"

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 4 of 6 (1,641 Views)

Re: Can't log into swtor launcher

★★ Novice

@proxos666

Thanks so much! This worked! I'll use your referral link when I resub.

Message 5 of 6 (1,562 Views)

Re: Can't log into swtor launcher

@DuckbilledWalrus

 

Just glad to hear things are good now

 

May The Force Be With You

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

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