May 2022
I didn't want to write a new topic about this because there is plenty of them with the same issue, but i think i've tried EVERYTHING and it just won't allow me to buy anything. In game it says "error 10", can't have support because i'm not a suscriber. In the SWTOR page it sais "error NU1010". I've tried to change the method of payment. I'm from spain and my user is Zomaelerys. I really hope someone can help me :_)
Solved! Go to Solution.
May 2022 - last edited May 2022
But I also tried to pay with a debit card and the message is the same?
Update, now it suddenly sais that i need another credit card? but i don't understand why, i've always used this one without any problem (and also I don't have any other)
UPDATE: everything with my credit card was ok it just doesn't work with SWTOR for some reason that i don't understand, but finally I managed to buy cartel coins by putting money into my EA account with a gift card/code and it worked. I came here immediately to share this info in case someone else needed it. It's not the perfect ending, but at least is working now :3
May 2022
Support said the account is fine, can see a few failed transactions. can try again to see if it works now
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
May 2022
Support said it appears paypal is saying funding issue
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
May 2022 - last edited May 2022
But I also tried to pay with a debit card and the message is the same?
Update, now it suddenly sais that i need another credit card? but i don't understand why, i've always used this one without any problem (and also I don't have any other)
UPDATE: everything with my credit card was ok it just doesn't work with SWTOR for some reason that i don't understand, but finally I managed to buy cartel coins by putting money into my EA account with a gift card/code and it worked. I came here immediately to share this info in case someone else needed it. It's not the perfect ending, but at least is working now :3
July 2022
I'm trying to purchase cartel coins (and now activate a code for the coins purchased through Amazon) and I keep getting the error "There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance."
Any ideas what could be causing this?
My username is HiddenEnemy
July 2022
you will need to call swtor support when the phone lines are open to fix an account issue on that swtor account
https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...
have the code handy when you call too
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here