Can't Subscribe to SWTOR

[Nonsensicalspud]

Hi, I’ve done reset the password using the email 

same problem still can’t buy a subscription or redeem game time

thanks,

[IambicFox]

Same issue here, this is the only place i've seen addressing this issue

[proxos666]

@Nonsensicalspud @IambicFox 

swtor username ?

[nightwing811317]

Hello I am having the same issue, could you please help.  I have tried resetting password with no luck.

Account name: Serphensortia

Many Thanks

[proxos666]

@nightwing811317 

account is fine , if you still get an error on swtor.com use incognito mode on chrome or delete the web browser cache and cookies

[nightwing811317]

@proxos666 Linking my account to steam seemed to solve the issue. However I purchased a 30 day sub through steam and it hasn't applied to my account i am still set to preferred. Any thoughts?

many thanks

[proxos666]

@nightwing811317 

email using the email on the swtor account per the steam sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/...

[nightwing811317]

@proxos666 thank you, I have just completed this.

[lasmusson94]

Hello.

I have a problem with my account and its the first time.

(There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved)

I get this message and i dont know what to do.

PLEASE help.

My swtor account name is kanedroopy and EA name is lasmusson94

[proxos666]

@lasmusson94 

support can see you made a purchase ok , so thats good to hear