Re: Bought 1-Month Subscription and it doesn't appear ingame

by Belgorad
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Original Post

Bought 1-Month Subscription and it doesn't appear ingame

★★★ Newbie

I bought an 1-Month Sub 1 hour ago and it didn't show up ingame, I've already received the confirmation e-mails and the site says i have 29 sub days left.

Message 1 of 11 (322 Views)

Re: Bought 1-Month Subscription and it doesn't appear ingame

★★ Novice

Have the same problem Teeth bared

Message 2 of 11 (318 Views)

Re: Bought 1-Month Subscription and it doesn't appear ingame

Hero

@carlson699 

 

What is your swtor display name?  Was this a steam purchase or from swtor.com directly?

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“PATIENCE YOU MUST HAVE my young padawan”

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Server: Satele Shan

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Message 3 of 11 (276 Views)

Re: Bought 1-Month Subscription and it doesn't appear ingame

★★ Novice
@Belgorad Was from swtor.com
Display@CarlsonFAN
Message 4 of 11 (260 Views)

Re: Bought 1-Month Subscription and it doesn't appear ingame

Hero

@carlson699 

 

Can you double check your status.  There were some purchasing issues from earlier today.  Let me know if your still not a subscriber.

--------------------------------------------------------------------------------------------------

“PATIENCE YOU MUST HAVE my young padawan”

– Yoda

Server: Satele Shan

Volunteer forum moderator, I do not work for EA / BW.
Message 5 of 11 (249 Views)

Re: Bought 1-Month Subscription and it doesn't appear ingame

★★ Novice
@Belgorad I'm subscriber now! Bought it at 19:05 didnt have it last check at 00:00 Frown
But thanks for taking your time!
Message 6 of 11 (240 Views)

Re: Bought 1-Month Subscription and it doesn't appear ingame

Hero

@LaranjoLouco 

 

There were some purchase issues earlier today which have been resolved.  Can you check your account to see if it shows subscriber.

--------------------------------------------------------------------------------------------------

“PATIENCE YOU MUST HAVE my young padawan”

– Yoda

Server: Satele Shan

Volunteer forum moderator, I do not work for EA / BW.
Message 7 of 11 (238 Views)

Re: Bought 1-Month Subscription and it doesn't appear ingame

★★★ Newbie

The "Add a Subscription Plan" button in my account settings is grayish, but when i see in the Subscription tab, it says "You have 29 days of subscription play time remaining."

Message 8 of 11 (236 Views)

Re: Bought 1-Month Subscription and it doesn't appear ingame

★★★★ Novice

@Belgorad 

 

I'm having the same issue where I bought a code for 60 days it worked and it said my account has a sub but when i hop into game it still says im a f2p still can you help I been waiting for so long to have this fix and so far nothing has happen.

 

My user for my swtor account is Sarynno

Message 9 of 11 (207 Views)

Re: Bought 1-Month Subscription and it doesn't appear ingame

@lSayrnl 

 

your account is already flagged with swtor support , will be 7 - 8 hrs for a response , this is when they are online for the day

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Message 10 of 11 (202 Views)