Black Screen After Pressing Play in Launcher

[NoodleVision3D]

I have the game downloaded on Steam. When I press Play, the SWTOR launcher is displayed. I login and the launcher gives me the Play option. When I click Play, the screen turns black and the Windows loading icon swirls on the screen for about 10 seconds. The black screen goes away and SWTOR in Steam says STOP for a few seconds and then switches back to Play. I have tried numerous troubleshooting tips involving the client_settings.ini file and the client_defaults.ini file. I have uninstalled and reinstalled a few times. I have tried the swtor.com download as well and same problem. I do not know what to try anymore. I just want to play this game.

[proxos666 · Accepted solution]

@NoodleVision3D 

turn off rivatuner it is causing the game to crash too

[proxos666]

@NoodleVision3D 

can you post a dxdiag per https://answers.ea.com/t5/Troubleshooting-Guides-Info/Guide-Posting-a-DxDiag/td-p/4832663/jump-to/fi...

and the contents of the client_setting file

[NoodleVision3D]

Attached is the DxDiag file and here are the contents of the client_setting file:

[Renderer]
AntiAliasingLevel = 4
AtlasQuality = 0
Buckets = 5
D3DFullScreen = true
DYDDrawDistancePreset = 2
EnableSSAO = true
GraphicsDeviceId = 7041
GraphicsQuality = 5
Height = 2036
MeshLODQuality = 1
NativeHeight = 2036
NativeWidth = 3620
ShadowMapNumCascades = 8
ShadowMapResolution = 2048
SpeedTreeDistanceScale = 1.25
TextureAnisotropy = 16
Width = 3620

My monitor's resolution is 2560x1440 and refresh rate is 144Hz.

[proxos666]

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@NoodleVision3D wrote:

Attached is the DxDiag file and here are the contents of the client_setting file:

[Renderer]
AntiAliasingLevel = 4
AtlasQuality = 0
Buckets = 5
D3DFullScreen = false
DYDDrawDistancePreset = 2
EnableSSAO = true
GraphicsDeviceId = 7041
GraphicsQuality = 5
Height = 1440
MeshLODQuality = 1
NativeHeight = 1440
NativeWidth = 2560
ShadowMapNumCascades = 8
ShadowMapResolution = 2048
SpeedTreeDistanceScale = 1.25
TextureAnisotropy = 16
Width = 2560

Fullscreen = false

RefreshRate = 60

My monitor's resolution is 2560x1440 and refresh rate is 144Hz.

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Have you tried the changes in red ?

[proxos666 · Accepted solution]

@NoodleVision3D 

turn off rivatuner it is causing the game to crash too

[NoodleVision3D]

I turned off rivatuner and it works! Thank you so much! I will mark that as the solution. Thanks again!

[GAIATESNK]

joo when I launch my SWTOR it justs gets a weird pink screen and i have tried a lot of things and been struggling with it for dayd now, you have any solutions? thx btw

[proxos666]

@GAIATESNK 

best not to alt tab away when the game is loading 

if need Go to C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars-The Old Republic\swtor  and delete just the file called diskcachearena then start the launcher and login.